Payment FAQs
Payment methods, gift cards, and store credit information
What payment methods do you accept?
We accept the following payment options:
- Shop Pay
- Visa, Mastercard, American Express, UnionPay
- Apple Pay & Google Pay
- PayPal
- Local payment methods such as Bancontact (Belgium) and iDEAL (Netherlands)
Available options may vary by location.
Can I use gift cards for purchases?
Yes. Digital gift cards can be used at checkout or sent to someone else.
What is store credit and how can I use it?
Store credit can be used at checkout in the same way as other payment methods.
If store credit is available on your account, it will appear automatically during checkout.
When is store credit issued?
Store credit may be issued as part of our resolution process or as an alternative refund option, in line with our return policy.